Search Tag: patient engagement
2024 02 Oct
Trust is a cornerstone of healthcare, serving as the glue that binds patient relationships, treatment adherence, and overall health outcomes. Yet, in recent discussions, such as those at the American Board of Internal Medicine (ABIM) Foundation conference themed “Being a Trustworthy Professional in an Untrusting World,” trust was highlighted as...Read more
2024 06 Sep
The healthcare industry is on the verge of a monumental shift as artificial intelligence (AI) and automation become integral to its operations. While the buzz surrounding AI continues to intensify, focusing on the tangible benefits AI can deliver is crucial. Research indicates that AI has the potential to significantly reduce errors and save lives,...Read more
2024 25 Jul
Diagnostic errors represent a critical challenge in healthcare, often leading to significant patient harm and impacting overall care quality. Recognising this, the Leapfrog Group has published a comprehensive report, "Recognising Excellence in Diagnosis: Recommended Practices for Hospitals," offering a structured approach to minimise diagnostic...Read more
2024 18 Jul
The Social Supply Chain (SSC) is a dynamic paradigm shift for healthcare enterprise IT, emphasising the need for multidisciplinary skills to avoid being sidelined by other departments. The convergence of social media, marketing, procurement, IT, and healthcare providers has birthed a novel approach to managing supply chains. This article explores...Read more
2024 20 Jun
In today’s digital age, consumers expect fast and efficient access to the information they need on websites. This expectation extends beyond retail and e-commerce to all sectors, including healthcare. To meet these rising demands, healthcare providers must adapt, innovate, and deliver a digital experience that rivals the convenience found in other...Read more
2024 30 Apr
Return visits to the emergency department (ED) pose a challenge to healthcare organisations, with significant financial and care implications. About 20% of patients return to the ED within 30 days, with some visits being preventable. Factors contributing to return visits include fear, anxiety, convenience, and expedited evaluation. While the correlation...Read more